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IPBDesign

Auto-Assign Commerce Support Requests

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IPBDesign    122
IPBDesign

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Auto-Assign Commerce Support Requests


This utility was written for my own use however I have decided to release it for anyone else to use as they wish.

The two main features this plugin provides are:

  1. Ability to auto-assign new support requests to a particular staff member (per-department), so that they receive the daily assigned ticket reminder
  2. Ability to automatically email a staff member when a ticket is assigned to them (enable/disable per department)

This plugin is provided as-is without any warranty or guarantee. No support is provided.


  • Submitter

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  • Submitted
    05/16/2017
  • Category

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